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“We’re Always Here When You Need Us!”

We offer all our new and existing customers an emergency support service 24 Hours a day, 7 days a week… and that extends to 365 days a year.

Our Support Team understands that roof emergencies can happen without notice and often at the worst possible moment. You can always count on us to respond to your needs with specialist skill and fast dispatch.

We offer a free 24hr emergency repair service to all customers…

Now that’s the Roofcare meaning of “Peace of Mind!”

For 24-hour client care and support for all your roofing needs, please contact our central switch board.

24hr 365 days a year!

24hr 365 days a year!

Operating 24hr staffed phone lines 365 days a year, our trained administration staff are awaiting your call at any time. Upon receipt of your call, our admin team will process your emergency and dispatch emergency technicians to your property immediately.

Dedicated Claim Handler

Dedicated Claim Handler

Upon receipt of your emergency booking you will be assigned one of our qualified claim handlers, your claim handler will help construct your claim and will liaise directly with your insurance company ensuring your claim is dealt with efficiently and swiftly.

Free Emergency Service!

Free Emergency Service!

Our emergency service is automatically covered by your buildings insurance, after the completion of the emergency our accounts department will liaise directly with your insurance company whom will pay for the completed emergency with no charge to yourself. Terms and conditions apply.

1hr Emergency Reasponce

1hr Emergency Reasponce

Our award winning emergency technicians work towards meeting a service level agreement of a 1hr response, from the receipt of your phone call our technicians endeavour to be in attendance to your property within 1hr. We operate 24hr staffed office whom are awaiting your call at any time.

Testimonials

  • May I congratulate you and your company for some of the best customer service and communication I have experienced, this made my task much easier. With the house being able to dry out I am now looking forward to making my sister`s life a lot more comfortable and pleasant. Many Thanks

    Mr Heath, Bebington

  • We would like to take this opportunity to thank Scott and the technicians whom completed our works for their speedy response in such poor adverse weather conditions. Many Thanks

    Mr Evans, Wallasey

  • Would you kindly pass on our compliments to the operatives whom completed our works, they were extremely courteous, friendly and professional throughout.

    Mrs Maclay, Wirral

  • May I take this opportunity to express my thanks to your company and the staff whom completed my works in particular. They worked so hard and non-stop. They cleaned up so well one wouldn’t of known they had been on my property, they are a credit to your company. I shall have no hesitation in recommending your company to anyone who has a roof problem.

    Mr & Mrs Tipton, Wirral

Accreditations

CH43 3DU